We are committed to protecting the privacy and personal data of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, request consultations, or utilize our premium home automation services.

By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.

1. Information We Collect

We only collect personal information that is necessary for the performance of our architectural engineering, smart home integration, and system design services. This includes:

• Contact Information: Name, email address, phone number, and company name (if applicable) provided when you fill out a form or request a consultation.

• Project & Location Data: Physical installation addresses and structural/property layouts necessary to draft and execute tailored automation solutions.

• Technical Usage Data: IP addresses, browser types, and standard web logs collected automatically via cookies to optimize website performance and user experience.

2. How We Use Your Information

We process your personal data under legitimate business interests, specifically to:

• Provide, operate, maintain, and optimize our website and user experience.

• Schedule, design, and execute customized intelligent space and automation installations.

• Communicate with you directly regarding project updates, customer support, and requested design consultations.

• Comply with applicable legal, corporate, and tax obligations within the Republic of Lebanon.

3. Data Retention and Security

We implement robust, industry-standard organizational and technical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is retained only for as long as necessary to fulfill the operational purposes outlined in this policy or to comply with corporate accounting and legal mandates.

4. Third-Party Disclosures & Messaging Platforms

We hold a strict policy against selling, renting, trading, or distributing your personal information to third-party brokers.

In full compliance with Meta and WhatsApp Business Policies, any contact information or phone numbers collected for communication purposes will strictly be utilized to facilitate direct, authenticated customer service, design collaboration, or technical support. We do not use your WhatsApp contact data for spam or unauthorized marketing.

5. Your Data Protection Rights

Depending on your jurisdiction, you have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your data once our service contract obligations are met. To exercise any of these rights, please contact us using the information below.

6. Legal and Contact Information

For any questions, concerns, or data requests regarding this Privacy Policy, please contact our corporate office:

• Legal Entity Name: Vaety s.a.r.l.

• Registered Address: Badaro, Georges Katroux Street, Khanamerian Building, 5th Floor Mazraa, plot no. 4916, section 13, Beirut, Lebanon

• Official Corporate Phone: +9613808041

• Email: hey@vaety.com