Terms and policies.
Shipping policy
At Vaety, our solutions are more than products they are experiences. Devices are not shipped to your door, instead they’re personally delivered, installed and configured by our team as part of your scheduled setup.
Delivery Timeline
After your quotation is approved and payment is received, we begin sourcing your selected devices. Delivery and installation typically happen within 5–10 business days. If an item is sourced from abroad, delivery and installation may extend up to 60 days based on availability and shipping logistics. We’ll always keep you informed along the way.
How Devices Are Delivered
All devices are delivered and installed by Vaety during your scheduled appointment. No third-party couriers are used, as every device is configured and handled with care as part of your automation experience.
Delivery Areas
Currently, we serve installations across Lebanon. For areas outside major cities, additional time or coordination may be needed, and we’ll be happy to guide you through it.
Product Availability
If a selected product becomes unavailable or delayed, we’ll promptly offer an equivalent alternative within the same price range and always ensuring compatibility and elegance.
Need Help?
For any delivery or scheduling questions, reach us at hey@vaety.com.
© 2026 Vaety s.a.r.l.
Badaro, Georges Katroux Street, Khanamerian building, 5th floor, Mazraa, plot no. 4916, section 13.